When your tech's on fire, we respond.

Privacy Policy

Effective: July 13, 2025

About Us

“We”, “us” or “our” means Fireline IT Solutions LLC, with its principal place of business located at 1012 S 226th Dr Buckeye AZ 85326-6503 Buckeye AZ US 853266503.

About This Privacy Policy

Your privacy is important to us, so we’ve developed this Privacy Policy, which explains how we collect, use, and disclose your personal information. We collect personal information when you use our website(s), mobile apps, and other online and offline products, services and experiences (collectively, the “Services”). Please take a moment to read through this Policy in its entirety.

If you have any questions, concerns or complaints regarding this Privacy Policy or how we use your personal information, please contact us via e-mail at tj@firelineit.com.

What Personal Information We Collect and How We Collect It

We collect personal information that you provide directly to us:

  • Contact information: If you sign up to receive our newsletter, emails, or text messages from us, we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.
  • Payment information: To order products or services through the Services, you will need to provide us with payment information (like your bank account or credit card information). Please note that your financial information is collected and stored by a third party payment processing company. Use and storage of that information is governed by the third party payment processor’s applicable privacy policy.
  • Survey information: You may provide us with other personal information when you fill in a form, respond to our surveys or questionnaires, provide us with feedback, participate in promotions, or use other features of the Services.

How We Use Your Personal Information

We use the personal information we collect for the following reasons:

  • To send you our newsletter, or other information or marketing about our Services that may be of interest to you.
  • To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages.
  • To provide you with information about the Services that you request from us or which we feel may interest you.
  • To monitor and analyze trends, usage and activities in connection with our Services and to improve the Services.
  • To facilitate contests, sweepstakes and promotions, and to process entries and provide prizes and rewards.
  • To detect, investigate and prevent fraudulent transactions and other illegal activities on the Services and to protect the rights and property of us and our customers.
  • To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.

How We Share Your Personal Information

We may share your personal information in the following ways:

  • With vendors, consultants, and other service providers who process your personal information on our behalf when they provide services to us, for example data analytics, research, marketing and financial services.
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.

We may be legally required to disclose or share your personal information without your consent in some circumstances, for example to comply with a court order or law enforcement. In such circumstances, we will only disclose your personal data if we have a good-faith belief that such sharing is required under applicable legal obligations.

Your Marketing Choices

When you sign up for a promotion like a sweepstakes, or subscribe to our newsletter or marketing/promotional messages, we use your personal information to help us decide which products, services and offers may be of interest to you.

We will send marketing messages to you if you have asked us to send you information, bought goods or services from us, or if you provided us with your details when you entered a competition or registered for a promotion. If you opt out of receiving marketing messages, we may still send you non-promotional emails. We will ask for your consent before we share your personal information with any third party for their direct marketing purposes.

You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at: tj@firelineit.com.

Retention of Your Data and Deletion

Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected.

When we decide how long we will keep your information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, why we need it, and any relevant legal requirements (such as legal retention and destruction periods).

The foregoing will, however, not prevent us from retaining any personal information if it is necessary to comply with our legal obligations, in order to file a legal claim or defend ourselves against a legal claim, or for evidential purposes.

International Transfers

We will ensure that any transfer of personal information to countries outside of the United States will take place pursuant to the appropriate safeguards.

Changes to This Privacy Policy

From time to time, we have the right to modify this Privacy Policy. We’re likely to update this Privacy Policy in the future and when we make changes. Please come back and check this page from time to time for the latest information on our privacy practices.

Contact Us

If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please do not hesitate to contact us at:

Fireline IT Solutions LLC
1012 S 226th Dr
Buckeye AZ 85326-6503
tj@firelineit.com

Text Messaging/SMS TERMS OF SERVICE

1012 S 226th Dr Buckeye AZ 85326-6503 Buckeye AZ US 853266503

tj@firelineit.com
602-620-2161
http://eepurl.com/ji959U

Messaging Terms & Conditions

Fireline IT Solutions | 1012 S 226th Dr Buckeye AZ 85326-6503 Buckeye AZ US 853266503

General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Fireline IT Solutions. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Fireline IT Solutions. Fireline IT Solutions reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Fireline IT Solutions also reserves the right to change the short code, phone number, or alphanumeric sender where messages are sent.

Your usual message and data rates may apply. If you have any questions about your text or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Fireline IT Solutions again, just sign up as you did the first time and we will resume messaging you.

Info

For support regarding our services, email us at tj@firelineit.com or, if supported, text “HELP” to 602-620-2161 at any time. We will respond with instructions on how to unsubscribe. If a link is included in any message from Fireline IT Solutions, you may follow it to access additional info and unsubscribe options.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at tj@firelineit.com. This is a condition of using our messaging services.

Privacy

If you have any questions about your data or our privacy practices, please visit our Privacy Policy.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change, you should cancel your enrollment in the messaging program. Your continued enrollment following such changes constitutes your acceptance.

Terms of Service

Effective Date: July 13, 2025

1. Agreement to Terms

By accessing or using the website at www.firelineit.com (“Site”), and any related services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site or Services.

2. About Fireline IT Solutions

This Site is owned and operated by Fireline IT Solutions LLC, located at 1012 S 226th Dr, Buckeye AZ 85326-6503, United States.

3. Use of Our Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not use the Site or our Services to:

  • Violate any applicable laws or regulations.
  • Infringe upon or violate our intellectual property rights or the rights of others.
  • Transmit any unauthorized advertising or spam.
  • Interfere with the proper working of the Site or Services.

4. User Accounts

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. We reserve the right to suspend or terminate your account at any time if we believe you have violated these Terms.

5. Service Availability

While we aim to keep our services running smoothly, Fireline IT Solutions does not guarantee that the Site or Services will always be available or free from interruptions, errors, or security issues.

6. Intellectual Property

All content and materials on this Site—including text, graphics, logos, and software—are the property of Fireline IT Solutions or its licensors, and are protected by intellectual property laws. You may not copy, reproduce, modify, or distribute any content without our prior written consent.

7. Third-Party Links

This Site may contain links to third-party websites. These links are provided for your convenience only. Fireline IT Solutions is not responsible for the content or accuracy of any third-party sites and does not endorse them.

8. Limitation of Liability

To the fullest extent permitted by law, Fireline IT Solutions LLC shall not be liable for any indirect, incidental, special, or consequential damages, or loss of profits, revenue, or data, arising out of your use of or inability to use the Site or Services.

9. Indemnification

You agree to indemnify and hold harmless Fireline IT Solutions LLC, its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, or expenses arising from your use of the Site or Services or your violation of these Terms.

10. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Effective Date” at the top of this page. Continued use of our Site and Services after such changes constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law principles. Any disputes shall be resolved in the courts of Maricopa County, Arizona.

12. Contact Us

Fireline IT Solutions LLC
1012 S 226th Dr
Buckeye, AZ 85326-6503
tj@firelineit.com
602-620-2161

602-620-2161

tj@firelineit.com

FOR EMERGENCY SUPPORT:

602-628-8872

SALES TEAM:

Use the form below to contact our sales team. Be sure to include your location, a brief description of your needs, any devices requiring support, and project details if applicable.

Copyright © 2025 FIRELINE IT Solutions. All Rights Reserved.